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Information & Support

While the majority of our staff is working remotely to comply with efforts to reduce the spread of the virus, we are still here for you. Questions about kidney disease, transplantation, or patient services can be emailed to patientservices@nkfm.org or call 800-482-1455.

The NKFM has a call-line where people with kidney disease and their family members can talk to knowledgeable individuals about living with kidney disease. They will answer your questions and help find additional information. The NKFM takes thousands of calls each year from people touched by kidney disease. Call us at 800-482-1455 today or email patientservices@nkfm.org to talk and get more information!

Also, if you do not have a doctor because you do not have health insurance, consider applying for health care coverage, including Medicaid, through your local Department of Health and Human Services office. You can also apply online at www.mibridges.michigan.gov or call 1-855-789-5610.

Patient Services

Identification Tags

ID tags provide medical information on either a necklace or bracelet at a nominal cost. The tags are engraved with name, medical condition, allergies, emergency contact, and doctor’s name. To purchase an ID Tag, please complete the application.

Bob Meyer Emergency Fund

The Emergency Fund provides a one-time help of up to $200 for the urgent needs of people with kidney disease. Payments are made directly to vendors for uses such as transportation to dialysis, utility bills, food, and prescriptions. Contact your social worker to fill out the application.

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The internship program provides an internship (2-8 hours a week) with an NKFM office for people living with chronic kidney disease. The program provides a stipend and the opportunity for individuals to “test the water” in deciding about a possible return to work.

Jonathan Faiola
Meet Jonathan Faiola

At eighteen weeks gestation, the Faiolas were told that Jonathan had severe hydronephrosis, a type of chronic kidney disease. At first, the Faiolas didn’t know where to turn or what to do until they found the NKFM. At age 2, Jonathan had repair surgery on his right ureter and will eventually need his left ureter repaired. Now 4, Jonathan and his family are excited to give back, get involved, and make sure others have the same experience.

Online and Phone Support

The National Kidney Foundation of Michigan and our collaborative partner, the National Kidney Foundation, offer many online and phone-based resources for people with and at-risk of kidney disease. During these trying times when meeting face to face or gathering in groups is discouraged, we’re here to help you stay engaged.

NKF Online Communities

  • NKF communities offer a safe and supportive place where patients and caregivers can share experiences, ask questions and get answers related to kidney health, kidney disease, transplantation and living organ donation. Participation is free and anonymous. Read more.


Peer Mentoring

  • You’re not alone! Talk to someone who’s been there. Speak with a trained peer mentor who can share their experiences about dialysis, transplant, or living kidney donation with you. Read more.


NKF Cares: Patient Information Center

  • Our Patient Information Help Line, NKF Cares, offers support for people affected by kidney disease, organ donation or transplantation. It’s designed just for patients, family members and care partners. Speak with a trained specialist who will answer your questions and listen to your concerns. Read more.


Patient Smart Phone Apps

  • Did you know there’s an app for that? The National Kidney Foundation offers a wide variety of apps including: Fluid Control for Heart-Kidney Health, Managing Gout, and Care After Kidney Transplant. There are even apps for healthcare professionals. Read more.